Question: So I brought the watch to an apple store and was told it would be exchanged for a new one. Battery service - United States. 120. I am asked to pay $298.80 and I do not live close to any store. Read this: 12 easy ways to improve Apple Watch battery life. Although lithium-ion battery fires are rare (unless you bought a Samsung Galaxy Note 7), the sheer number of devices in use means that even a tiny percentage will result in a handful of fires each year. If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above. I'm saddened by my watch popping off its crystal face at 3 years and 8 months after purchase- even though I bought Apple Care for it initially. More In response to Everythingbagel. Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR January 10, 2020. iPhone 6s and iPhone 6s Plus Service Program for No Power Issues October 04, 2019. Support; Community; Browse Community Language EN. Apple did - few others. In response to Everythingbagel. I have this problem too, the battery push the screen up... its happens few days ago... May 26, 2017 11:17 AM in response to ukemefromyorkton Must be common now. Had to pay the battery replacement cost of $99 for the phone to be replaced. Five years ago, very few systems used this battery type. The man then stamps on the phone to extinguish the flames. hegorman, Jul 27, 2017 6:48 PM in response to Everythingbagel. clemmons1948, Apr 24, 2017 10:33 PM in response to CecilB.16, User profile for user: Apple did - few others. This is not a safety issue and Apple will replace eligible batteries, free of charge. Pinterest. w83design, Apr 29, 2017 11:49 AM in response to Everythingbagel, User profile for user: WhatsApp . I just went through Apple Support chat and was told this is not covered. Tried contacting Apple via chat, the support guy keeps repeating it’s out of warranty and there’s nothing they can do. any recommendations on where to get an apple brand battery for cheaper than 129$? Which is ridiculous; I've never gotten it wet, it's just over a year old, it has no dents or scratches, and the battery is visibly swollen. It’s not absolutely clear but I asked for a battery “service” I think they called it. The iPhone runs iOS and includes a large collection of mobile apps through the App Store. May 2, 2017 7:18 AM Reply Helpful. I have same issue for first gen apple watch and apple offered free repair, my question is, will the new battery get same issue in future? Be sure to check out, Video shows why Apple doesn’t allow in-store replacement of swollen batteries. This site contains user submitted content, comments and opinions and is for informational purposes only. It was under AppleCare so I took it in today to be replaced. In response to Nyhippie. I would recommend scheduling an appointment at an Apple store, contacting Apple Support via. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for repair. Battery was swelling up when I charged it and he was taking it apart to see what was going on. so swollen it just falls out if its not sitting. In response to CecilB.16, Common problem, take it in and they send it back for repair, no charge, Apr 29, 2017 11:49 AM in response to Everythingbagel Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. took it to apple and im past warranty and dont have apple care so i have to pay. Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. Related Articles. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for … Well engineered product use smart battery technology for warn of failure and over voltage / current protection. Nov 10, 2016 3:19 PM in response to Everythingbagel To start the conversation again, simply ask a new question. Absolutely don’t step on it like you might with paper. This isn’t Apple’s first dance with Apple Watch battery problems. Business systems like Thinkpads and Latitudes were made with rigid-cased packs containing steel-enclosed 18650 batteries - the very same cells Tesla uses in the Model S and Model X, but among PC makers, only Lenovo still offers and then only in a couple of models. Priano … Does anyone else have this problem and know of a solution? Next step is to go directly to the store. Photos of the issue have been shared by customers in the Apple Support … My brothers did the same thing the same week as mine! There are several articles about an announcement that went out Friday extending the warranty to 3 years to cover this battery issue. CecilB.16, Nov 10, 2016 3:19 PM in response to Everythingbagel, User profile for user: Apple.com or contacting Apple Support via. Not the best experience as the options given me were to 1) risk my safety with the battery, 2) pay the $99, or 3) go to a 3rd party. Ask Question Asked 1 year, 9 months ago. To start the conversation again, simply ask a new question. Wow, that's a good news. In response to w83design, May 2, 2017 5:21 AM in response to Nyhippie I have an Latitude E5270 that is ~2 years old and the battery has swollen to the point of impinging on the case since it is non-removable. Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. Cost is about £106. Sign up to join this community . Jun 22, 2017 11:31 AM in response to kimberlyfromcanton Apple is currently dealing with a battery life issue on some of its Apple Watch devices, and is offering free repairs to customers who are experiencing swollen batteries. May 3, 2017 10:42 AM in response to meejahor i have a 13 inch white macbook. I got the new one back a week later, and within an hour of wearing it the front popped off again. In response to ukemefromyorkton. Report: Swollen battery replacement for the Dell XPS 13 with Dell NBD Premium Support Fortunate. A swollen battery can prevent an Apple Watch from powering on or cause the display to burst open. FTC: We use income earning auto affiliate links. More. Like most lithium-ion battery packs, the pouches used to power Apple Watch … Hassan Abbas - April 4, 2019. It has extended the Apple Watch service coverage to include the first-generation smartwatches suffering from this issue. I got to send mine in and it was totally replaced. Everythingbagel, User profile for user: In response to kimberlyfromcanton. I was at the apple store today and they sent it back and i will get a new one completly for free, even mine is 2 years old , Jun 9, 2017 8:36 AM in response to Everythingbagel The most likely explanation is that the man punctured the battery. kimberlyfromcanton, May 2, 2017 7:18 AM in response to Everythingbagel, May 2, 2017 7:46 AM in response to kimberlyfromcanton, User profile for user: pullerboy99, May 26, 2017 11:04 AM in response to Everythingbagel, User profile for user: Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number. But the swollen battery broke through and destroyed the unit. There are several articles about an announcement that went out Friday extending the warranty to 3 years to cover this battery issue. I don't live near an Apple Store but I finally did get a hold of a senior supervisor who was really helpful. I fixed it myself and it wasn't that difficult - but was pretty surprised that Apple won't cover this swollen battery issue. Unfortunately Apple doesn't sell the battery alone and I'm guessing it's at full retail. ukemefromyorkton, May 26, 2017 11:17 AM in response to ukemefromyorkton, User profile for user: Apple Watch with display popped off and swollen battery via ... described by users on the Apple Support Communities over the past few years. Whilst I was waiting I had a look on the Apple site. I made an appointment in March and was told at the Genius Bar that I can pay $200 for the replacement. Very disappointed in Dell quality and the fact no warning for the failure. I just went through Apple Support chat and was told this is not covered. 15-inch MacBook Pro Battery Recall Program June 20, 2019. Just had my appointment with Apple Store Orchard in Singapore for a swollen battery on a launch day iPhone X. Looks like no one’s replied in a while. Just for next time, don’t ever try to put out a lithium ion battery fire unless you have a big bucket of sand (which won’t put it out, but will at least insulate it from other flammable materials while it melts through the floor). There’s just too high a risk that these will be accidentally punctured during disassembly or removal, and a video of a DIY attempt at replacing a swollen battery in an iPhone 5s provides a graphic illustration of this…. I was unlucky since this issue happened to mine before this announcement and I was slightly out of warranty. May 26, 2017 11:04 AM in response to Everythingbagel In response to Everythingbagel. Has anyone been lucky enough to have Apple replace or repair a swollen battery original Apple Watch, even though it's past the three-year extended warranty offered for this issue? This is a good move Apple! battery is swollen. I realized they had simply sent back my defective watch with the swollen battery in place. Thanks folks. Probably Apple had to collect enough evidence that this is not an isolated user fault issue. I had the same problem. Swollen battery Apple Watch Sadly the website is not as clear as it could be and tries to cover most situations but “swollen battery”, which is a … Best of luck~Cecil, May 2, 2017 5:04 AM in response to w83design Whilst Apple were not any help on the phone or on line, thankfully when I took the watch instore, the unit was replaced without any problems. More Less. Jul 27, 2017 6:48 PM in response to Everythingbagel The cost is over $140. At the end really, really happy. Next step is to go directly to the store. appleuser_chang, May 2, 2017 8:49 AM in response to kimberlyfromcanton, May 3, 2017 10:42 AM in response to meejahor, User profile for user: Storing so many components in such a small space should not be easy. Twitter. May 2, 2017 7:18 AM in response to Everythingbagel Keyboard Service Program for MacBook, … While it worked on this occasion, that too is an incredibly risky thing to do. By. In response to kimberlyfromcanton, i called Apple Hong Kong today and got an appointment for tomorrow to replace this unit - try again - the phone staff had the memo about the extension, May 2, 2017 8:49 AM in response to kimberlyfromcanton I read the fine print on the note they sent back with the watch, and it says the watch 'isn't working correctly because it has accidental damage'. In response to Everythingbagel, Same problem here. The issue has been documented by users on Apple's support forums.Those experiencing the problem note that the swollen battery pushes the display up. The battery of Apple Watches, acco I looked it up and found this: https://9to5mac.com/2017/04/28/apple-watch-expanded-swollen-battery-repair-cover age-warranty/. Check if you have AppleCare+ by entering your iPhone serial number.. Apple Watch users have for years complained of expanded, or swollen, batteries across multiple device generations. Ask Different is a question and answer site for power users of Apple hardware and software. 2021 MacBook Pro details: New design, MagSafe, more, Netflix testing AirPods spatial audio support, Apple to bring Music + Podcasts apps to Microsoft Store, You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. If your iPhone is covered by warranty, AppleCare+, or consumer law, we'll replace your battery at no charge.Not sure if you're covered? In response to Everythingbagel. In response to Everythingbagel, Hi! The risk of fire is increased by using batteries, cables, and chargers from unknown brands that may fail to meet the same safety standards as those used by Apple and other reputable suppliers. 0. iPhone battery replacement. It's unclear how many people are affected, but reports have cropped up several times on Apple's support forums and Reddit. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Check out 9to5Mac on YouTube for more Apple news: Introduced in 2007 by Steve Jobs, iPhone is Apple's flagship iOS device and easily its most popular product around the world. On one instance it showed the Apple Logo but instantly turned off again. Last year, it offered free repairs for Apple Watch 2 models experiencing battery problems, including expanding. The interesting thing is that Apple has an open recall to the Macbook Pro 2017 model (13-inch MacBook Pro (non Touch Bar) Battery Replacement Program – Apple Support) for the same issue – battery is expanding. All postings and use of the content on this site are subject to the. Each incident of accidental damage is subject to a service fee. MY Apple Watch battery swelled and is now pushing out my screen. Lithium ion batteries burn at over 1,000F, which is awfully close to the temperature where aluminum melts […] it’ll burn straight through your shoe and foot before you block oxygen to the violent reaction. 0120bentl, Jun 22, 2017 11:31 AM in response to kimberlyfromcanton, User profile for user: Nyhippie, May 2, 2017 5:04 AM in response to w83design, User profile for user: karasuzanne, Jul 13, 2017 11:09 AM in response to Everythingbagel, User profile for user: In response to Everythingbagel. Q: He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. If you have AppleCare+, it gives you expert technical support and hardware coverage from Apple, including accidental damage protection. But just a few moments ago … Battery had been replaced by coworker who originally owned the phone and he thinks it was faulty equipment. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com! I would have been glad to continue to use this Macbook plugged in as I had always done, even though the battery only kept a charge of 1-2 hours despite a low cycle count. Such fires are short-lived, so it may have burned itself out rather than been extinguished by stamping on it. In response to meejahor. Twitter. May 2, 2017 7:46 AM in response to kimberlyfromcanton Appsavvy, Jun 9, 2017 8:36 AM in response to Everythingbagel, User profile for user: It only takes a minute to sign up. iOS 10.1.1, Apr 24, 2017 10:33 PM in response to CecilB.16 Facebook. Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. If I place it to charge it will get warm but wont turn on. Thread reply - more options. Less, User profile for user: The fumes from lithium-ion fires are another hazard, so all told, you don’t want to go anywhere near messing with a swollen battery. The battery itself appears to have been third-party. Lithium-ion battery fires burn fiercely at extremely high temperatures, and a very likely outcome is that it would simply burn through a shoe. I'm taking it back today, and hopefully this time they will honor the warranty extension. Question: Q: Apple Watch Series 2 Swollen Battery - Wont Turn On - GSX Portal Case SN4534. meejahor, May 2, 2017 5:21 AM in response to Nyhippie, User profile for user: Apple is said to have been hit by a new lawsuit, claiming that the company ignored the Apple Watch's battery issue. Apple is sued for swollen Apple Watch batteries. Apple carries out a number of iPhone repairs in-store these days, but there is one fault that stores are forbidden from touching, and that’s swollen batteries. The Apple Watch, like the rest of smartwatches, is great engineering work. Yes mine just did the same thing from a swollen battery after 1 1/2 years. In response to kimberlyfromcanton, hi, if you haven't sorted your watch out yet I have just been told by the online Helpdesk the policy is definitely 3 years, Jul 13, 2017 11:09 AM in response to Everythingbagel The most recent example was an iPhone 6 owned by an 11-year-old girl that caught fire. Recently my Watch (Series 2 42mm) wont turn on. 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