I m not happy with Rebtel anymore I m not happy with Rebtel anymore. How do I change the currency in my account? How do I change the language on my account? Useful. I have not been able to use the $9 worth of minutes I already had in my account for almost two weeks. The rebtel app on the phone says "cannot connect to Rebtel server". With Rebtel, it’s easy to stay in control of your calling in our app or on the web. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money Useful. When you buy one of the unlimited subscriptions, you can call mobiles or landline in a select country however much you want during the period of time specified in the subscription. Reply. Useful. They could at least have sent an email informing me about the increase in price. I don't use the Rebtel app anymore, how can I avoid being charged? Your subscription begins on the day you buy it. Where can I check my bonus minutes? Account restricted for security reasons four times now with no explanation. Please send an email to support@rebtel.com Thanks!-Mark Lowell Since 2006, Rebtel has strived to deliver an excellent service and allowing it’s customers to make international calling easier by breaking down borders. Your subscription begins on the day you buy it. Payment. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. Furthermore, we want to apologize that your account was restricted. You've already flagged this Reply from Rebtel. How do I print / export my account activity? They unlocked and locked it back within a day. Check back soon! False advertising and account restricted as soon as you pay. After your welcome offer ends, the subscription will be renewed automatically, but you can always cancel the subscription at rebtel.com or in your Rebtel app. Kindly send an email to our support channel support@rebtel.com so we can take a look at your Rebtel account. Recently they locked my account and when I try to log on it comes up with a "restricted number" message. If you want to call home a lot at the lowest price possible, Rebtel’s unlimited subscriptions are your best bet! Reply. Try now, your first call is free. For more details, please see our Terms and Conditions. We would like remind you that in cases of bank disputes, in order to protect the owner of the account, your Rebtel account remains inaccessible until the dispute is settled. We use cookies to improve your experience. What iOS and Android versions are Rebtel compatible with? How do I check my balance? Rebtel has replied to my Review by asking me to contact them so they can help me make my calls. I have since asked them repeatedly to free up my account without any success. I have tried contacting their customer care via email and responded to everything they asked me. Useful. The response was not even related to my issue. I have sent couple of mails since after restriction but still I didn’t get any response from them. Reply from Rebtel. Avoid. Hi there, Thanks for writing us a review! Compared to traditional carriers, Rebtel can save you up to 95% on international calls. Constant bans and restrictions for no reason. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. My card connected to Rebtel has been compromised. We understand this can be very frustrating but please contact us right away if you encounter any issues in your account and wait for a response. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. VAT: VAT will be charged depending on the country (EU or Australia) from which you are using the service. It will renew automatically after, 30 days, or depending on what type of  subscription you have. Why am I seeing different prices for the same product? The fact still remains that after collecting $1.00 from customers that payment should be reflected in the account that the customer setup A customer shouldn’t have to contact Rebtel … Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. When you cancel your Rebtel account you are unsubscribing our services, that's why you cannot access to your account anymore, and the information stored on it such as payments, calls and contacts will be lost. Rebtel went ahead to restrict my access to my account. Ok! You will enjoy top quality calls as you won't need any internet connection. Which countries do not allow credit card payments? Reply from Rebtel. Call any phone, any where! What is auto top-up? It will renew automatically after 30 days, or depending on what type of  subscription you have. This means that we won't be able to transfer any information to another Rebtel account. We also reserve the right to block any number that is exhibiting unusual calling patterns as flagged by our system, such as excessive conferencing or call forwarding, excessive numbers of regular calls of short duration, calls to multiple numbers in a short period of time, and more. Reason In appropriate deductions from bank account. Let's take a look, so we can provide you an immediate solution. And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. 5 tips for getting the best Rebtel experience. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Thank you Rebtel… Account restricted for security reasons four times now with no explanation. I m not gonna refer Rebtel to anyone in future. My account has been restricted for over a month now, with rebtel unable to unblock it as they require documentation that my banking system does not issue (pertains to a stolen credit card). Advice and troubleshooting. My card connected to Rebtel has been compromised. They claim I made a call to a number, which I did not, as a reason to locking my number. We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. Reply. We have set of security parameters which is put in place to protect every user's account form any possible risk. Share. How do I change or add a credit card in Rebtel? Balance Check. Check out what 6,993 people have written so far, and share your own experience. This is the most frustration I had with any phone services. And Rebtel's really easy to use, too. Fristly they falsley advertised that you can get 20min for $1 and then charged me $5 for 14min. Demands consent to record calls yet claims they never record calls. Super SHADY! We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. Share. Demands consent to record calls yet claims they never record calls. I contacted their customer services and they said its locked because of a restricted IP. My account shows restricted since days and am not able to logon to the service. Rebtel is starting a revolution. Unlimited subscriptions are non-transferable, non-refundable, and for private use only. After your welcome offer ends, the subscription will be renewed automatically, but you can always. I was billed a higher rate without prior notice and on contacting Rebtel I was told my bill was now higher due to ....(can't even remember the silly reason), now I've been restricted. | Read 2,481-2,500 Reviews out of 6,993 Unlike with traditional calling cards, we’ll never leave you guessing about exactly how many minutes are left on your account. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' Welcome to Rebtel Get cheap International calls with Rebtel, sign up for your free account now and save money! The service allows you to call any phone, anywhere. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. How do I change or add a credit card in Rebtel? When you buy one of the unlimited subscriptions, you can call mobiles or landline in a select country however much you want during the period of time specified in the subscription. Why is my payment being declined? Which countries do not allow credit card payments? I emailed many many emails and no replies!!!! Share. Read our. Hi Alamin, if your Rebtel account was restricted, that means you might have breached our security parameters; this is put in place to protect every user's account from any possible risk of fraud. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. Still, Rebtel charged me $30. If you’re new to Rebtel, you can try one of our welcome offers for unlimited subscriptions! If I had to delete all the apps from my phone and keep one, it would be Rebtel. Then restricted my account after attempting to make a call. Avoid. I went to great lengths explaining to them that - this had never happened, Moreover already talked with customer service representatives a number of time but no solution. We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. They clearly showed great detest stating that I should have notified them first before notifying my bank. I sent and email and have not been responed to up till now. I have recharged a week before with a package.This is very bad and Customer service is not well maintained. Price & Quality. Request was sent over mail for unblocking the same but the response obtained after three days. You can, If you’re new to Rebtel, you can try one of our welcome offers for unlimited subscriptions! Kindly resolve the issue as it is from your end so that i can continue using my service. Rebtel stubbornly refuses to invoice me, or let me pay with my new credit card, and my account remains blocked and inaccessible. I have deleted the app and counted my losses. With Rebtel you can use any kind of phone, anywhere in the World. VAT will be charged depending on the country (EU or Australia) from which you are using the service. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Better rates, better quality. Now I have one Rebtel account and with it I can call Peru from The US and the US from Peru from multiple lines and it has truly improved our quality of life and communication in a way I thought would never happen. How do I delete my Rebtel account? Share. Do you agree with Rebtel’s 4-star rating? I have used rebtel for years and now they decided to restrict my number. Welcome offers give you a certain period of unlimited calling for free (outlined below) depending on the subscription you buy. Constant bans and restrictions for no reason. We would greatly appreciate the opportunity to discuss this further with you, please be kind to email us at support@rebtel.com. Account restricted. Premium, special, service, and non-geographic numbers are excluded. After your welcome offer ends, the subscription will be renewed automatically, but you can always cancel the subscription at rebtel.com or in … Rebtel gives you a much better rate than traditional calling cards. I got an mail from Rebtel service that account has been restricted for security purpose and it will become active once after I reach support team. We have now refunded the payment to you. Thanks!-Mark Lowell Yogesh Dubey 25 reviews. Make cheap calls abroad to any mobile or landline. How do I change my Rebtel PIN at rebtel.com? My account restricted. We will wait for your email. Still, Rebtel charged me $30. Reply. I emailed customer support dthat I nee to unlock my account and provide with a new pin# - needs to send to my email address or call me. You can cancel your subscription at any time at rebtel.com or in your Rebtel app. Web-based Calling is under development. 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